Choosing an Aesthetics Clinic: Questions to Ask

Choose a clinic by asking questions, not just comparing pictures

When comparing aesthetics clinics in Narellan, Camden or the wider Macarthur area, use your consultation to understand who will assess you, what is being proposed and what support would be available afterwards. This guide is a conversation checklist, not a rating of individual clinics or a guarantee of treatment safety.

Who will assess me and provide the service?

Ask for the name and professional role of the person assessing you and the person who would carry out any proposed procedure. Ask how you can independently check their qualifications and current professional registration, where applicable.

You can also ask about their training and experience with the specific procedure being discussed, rather than relying on a general job title or social media profile.

How are clinical responsibilities organised?

Ask who is responsible for your assessment, whether another practitioner needs to be involved and how that involvement works. If prescribing or medical review is relevant to a proposed option, ask who provides it and how you can raise questions with them.

The description of a business as nurse-led or doctor-led does not answer every question about your individual care. Ask about the actual arrangements for your appointment.

How will suitability be assessed?

Ask what health history and previous treatment information the clinician needs. Explain your concerns and ask why an option is being considered, what its limitations are and whether alternatives or no treatment may be appropriate.

Be clear about any outcome you do not want. Ask what cannot reasonably be achieved rather than assuming a photograph represents a result you can expect.

What risks and recovery should I understand?

Request an explanation of the risks, possible complications and recovery relevant to the proposed procedure and your circumstances. Ask what symptoms should prompt contact with the clinic and what would require urgent medical attention.

General website information should not replace the individual discussion needed before deciding whether to proceed.

What happens if there is a complication?

Ask who to contact during and outside normal opening hours, who would assess a concern and how escalation to further medical care would be arranged if needed. Ask whether you will receive these details in writing.

A useful question is: “If I am worried after leaving, exactly what should I do?”

What products or devices would be used?

Ask the clinician to explain the proposed product or device, why it is being considered and what information can be provided about it. You can also ask how treatment details will be recorded and how to request a copy of your records.

What is included in the cost?

Request a clear explanation of consultation fees, proposed treatment costs, reviews and any possible additional charges. Ask about cancellation terms and whether follow-up appointments are included. Compare the full care arrangements rather than a headline price alone.

Can I take time to decide?

Ask for information you can review at home and clarify how to follow up with questions. If anything remains unclear, pause and ask for an explanation before agreeing to a procedure.

A short checklist to take with you

  • Who is assessing me, and who would perform the procedure?
  • What qualifications and relevant experience can I verify?
  • Why is this option being considered for my concerns?
  • What are the alternatives, limitations and risks?
  • What are the full costs and review arrangements?
  • What written aftercare and contact details will I receive?
  • What happens if I need urgent assessment afterwards?

Preparing for a consultation at Nuva Aesthetics

Nuva Aesthetics is based at Lexyor Beauty Centre in Narellan. To prepare your questions, read our first-consultation guide and pre-consultation checklist. You can also learn more about our Narellan clinic.